Customer Service Representative - State Farm Agent Team Member Windom, MN

Customer Service Representative - State Farm Agent Team Member

Full Time • Windom, MN
Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Paid time off
ROLE DESCRIPTION:
As a Customer Service Rep with Stacie Sanow Agency, your day will be filled with phone calls and face to face interaction with customers and prospects.  The expectation is to provide every client with an exceptional experience, through prompt and courteous service.  Whether that is through answering their questions, submitting a claim or protecting them with additional coverages or policies, every interaction will be value based.  If you want to be a part of a successful team for the #1 insurance company and you have attention to detail, customer service skills, and desire to help people, this is your opportunity.  

RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist clients with policy changes and updates.
  • Process insurance claims and follow up with clients.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • A genuine 'Like for people' and desire to help them




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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